Where do you ship from, and how long does delivery take?
Most items ship from our partner warehouses overseas and typically arrive within 10–20 business days after processing. A selection of items ships from US warehouses and arrives faster — the estimated delivery time is always shown on the product page before you buy. You'll receive a tracking number as soon as your order ships.
How much is shipping?
It's free. Every order, every time, anywhere in the contiguous United States.
Can I return a product?
Yes — you have 30 days from delivery for any unused item in its original packaging. Just email us at support@shopnesttidy.com and we'll walk you through it. See our full Refund Policy for details.
My order arrived damaged. What now?
We're sorry! Email us a photo within 7 days of delivery and we'll send a free replacement or a full refund — your choice. No need to ship anything back.
How can I track my order?
You'll get an email with your tracking link when your order ships.
Do you offer discounts for larger orders?
Yes — check out our bundles, and join the Tidy List (newsletter) for subscriber-only offers.
How do I contact you?
Email support@shopnesttidy.com — we answer within 24 hours on business days.